Terms of Service

Last updated: June 6, 2026

Welcome to OptiEase. By accessing or using our website and placing an order, you agree to these Terms of Service. Please read them carefully.

1. General use

You agree to use this website for lawful purposes only and not to misuse it or interfere with its normal operation. You must be at least 18 years old, or have the consent of a parent or guardian, to make a purchase.

2. Products and descriptions

We do our best to describe and display our products accurately, including colors, features, and specifications. Slight variations can occur, and we reserve the right to correct any errors and to update product information at any time.

3. Wellness disclaimer

OptiEase products are general wellness and relaxation devices. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or health condition. These statements have not been evaluated by the FDA. Always consult a qualified healthcare professional with any questions about a medical condition. Use our products as directed.

4. Pricing and payment

All prices are listed in US dollars. We reserve the right to change prices and to refuse or cancel any order, including orders we believe are fraudulent or placed in error. Payment must be received in full before an order is processed.

5. Orders and fulfillment

When you place an order, you will receive a confirmation email. We work with trusted fulfillment partners to ship your order. Estimated processing and delivery times are described in our Shipping Policy.

6. Cancellations, refunds, and returns

Cancellations, refunds, replacements, and returns are governed by our Refund & Return Policy, which forms part of these Terms.

7. Payment disputes

If you experience any issue with an order, please contact us first at optiease.shop@gmail.com. We are committed to resolving problems quickly and fairly. Initiating a chargeback without first contacting us delays resolution, as we are unable to refund an order directly once a bank dispute has been opened.

8. Intellectual property

All content on this website, including text, images, logos, and graphics, is the property of OptiEase or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce or use it without permission.

9. Limitation of liability

To the fullest extent permitted by law, OptiEase is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim is limited to the amount you paid for the product in question.

10. Changes to these terms

We may update these Terms of Service from time to time. The version posted on this page is the current version, and continued use of the website constitutes acceptance of any changes.

11. Contact

Questions about these Terms can be sent to optiease.shop@gmail.com.